Sweeping robot FQA, please check

During this time, we have compiled the common problems and solutions for intelligent sweeping robots. If you have similar problems during daily use, you can refer to this blog sweeper FQA Daquan, explain more comprehensively, this is also a consultant for sweeping robots. Basic training.

FQA

1. Solution and treatment of common problems in the use of sweeping machine

1 The power adapter will be hot when it is charged. Will this kind of burn be dangerous? Is there any security?

A: The vacuum cleaner is a category II appliance, and its safety and reliability are absolutely guaranteed. When the machine is charged, it is normal for the adapter to be hot. The battery has a temperature control device inside. When the temperature reaches the set value, it will automatically disconnect, and there is no danger. When the internal temperature of the power adapter reaches the set value, the output is also stopped. When the power adapter output is short-circuited, the power adapter will automatically stop outputting, and when the short-circuit is removed, it can return to normal.

2 After using for a period of time, I feel that the working time of the machine is obviously much shorter than when I just bought it. How can this happen?

A: First of all, we must ensure that the robot is fully charged every time it is charged. Secondly, as the number of times the machine is used increases, the amount of power it consumes is different from that of the original one (more than before), plus the battery itself. There is also a certain life limit, so if your vacuum cleaner has been used for more than half a year, the working time is not less than half an hour, and it is within the normal range.

3 The machine is moving very slowly, as if there is no strength?

A: First of all, we must look at the environment in which the machine works. The speed of the machine working on the concrete floor is different from that of marble, carpet, and blanket. The ground speed of the friction is relatively slow, and there is water on the ground. There should be a difference between when and when there is no water.

4 If the accessories on the machine are broken, can you replace them with other manufacturers?

A: This must use the original original accessories, otherwise it will affect the performance and service life of the machine, and even cause damage.

5 What issues should I pay attention to when setting up an appointment for cleaning?

Answer: 1 It is necessary to consider cleaning the environment and whether there is no need to clean the area. 2 The charging stand cannot be powered off.

6. Will the machine fall off the steps?

A: As long as the step height is greater than 8CM, it will not fall. However, due to other special reasons, it may cause the machine to drop slightly. For example, the position of the sensor is too much dust, which causes the sensitivity of the sensor to be lowered. Wait, so it is very important to maintain the machine while it is being used. It is necessary to clean the sensor regularly to prevent the machine from falling.

7 The machine suddenly stops when it is working and an alarm is displayed.

A: The machine displays an alarm indicating that there is a problem with a certain part of the machine. You can determine which component is out of order according to the alarm comparison table on the manual. Please check whether the component has hair or other foreign matter entangled or blocked. If the component is not running smoothly, the machine will stop running. If it exists, it can remove foreign matter. If it does not exist, it can be observed by the running machine whether it is caused by external factors, or if there is no problem with an accessory.

8 Why is it difficult to find a charging stand?

Answer: 1 During use, the charging stand should be placed in an empty place, because the collision direction between the machine and the object will change the running direction of the machine. If there are too many objects, the machine will change the direction of movement every time before the machine, so that the machine can find the charging. The seat has become difficult. 2 Do not put the charging stand in the corner, at least 1m away from the wall foot, otherwise it will seriously affect the performance of the charging stand, and timely clean the sensor head of the machine and the front contact pad of the machine to prevent excessive dust. The resulting received signal is too weak.

9 machines have a total of several working modes, what is the difference between them?

A: There are automatic cleaning mode, fixed-point cleaning mode and automatic charging mode.

Automatic cleaning mode: There are random, spiral, straight line, polyline, and other modes along the wall. The spot cleaning is only a clockwise spiral sweep within 1 square meter, the cleaning time is 10 minutes, and the pause state is 10 minutes later. When the battery is low, the machine will automatically switch to the cradle mode. The automatic charging mode can be mopped with a rag, but the cradle should be turned off. It can also be used to test the performance of the automatic cradle. In actual use, please select the corresponding working mode according to the actual cleaning requirements, and be familiar with the cleaning time of each mode, so as to avoid misjudging that the machine is faulty.

10Why does the machine retreat when it is turned on on some dark floors, but not on light floors?

A: On the dark floor (general reflectance is relatively low, black light absorption) will reduce the signal received by the geophone, which may cause backwards; while the light floor will not affect the signal reception of the ground detector, so no Will retreat, if the sensor probe transparent window is attached with too much dust or in the sun, it may make the machine not work properly, this needs attention

11 Why is the machine vacuuming efficiency not very good?

A: If you find that the vacuum efficiency of the machine is low during use, you need to check the following items: 1 Check the fan of the machine and clean the brush. If it does not work properly, check the brush for any foreign matter such as hair wrapped around the brush. If it is, remove it in time. For the fan, check if the fan is working properly, if there is any foreign matter stuck, or if there is too much dust. phenomenon. 2 Check if there is too much dust and debris in the dust box of the machine. If it is, please clean it in time. 3 Check the filter cotton of the dust box of the machine. If there are too many foreign objects on the dust box, please clean it in time. 4 The cleaning efficiency of the robot can not reach 100%, the efficiency of solid particles is 95%, and the dust is 90%. It is normal in this range. In the case of insufficient power, it is worse than the newly charged vacuum. Such robots can only be used for cleaning, and there is no powerful cleaning function.

12 work still has a dead end?

A: The nature determines the function. He is not a human being after all. We have done a lot of work on this, adding a high-speed side brush, developing a side-by-side mode, etc., so that its cleaning coverage rate is over 99.5%, and 99.5% of the area is not cleaned every day. How much time can you save? One day, one week, one month, one year?

13 room is too big, it can't be completely cleaned!

A: It is true that our machine can work for 50 to 70 minutes after being fully charged for 3 to 4 hours. Its effective cleaning area is about 70 square meters. Here, the virtual wall will come out to work! You can separate the room from the living room, or separate the living room from one room and the other two rooms, so that it can be cleaned separately. You only need to help him move it after it has finished working!

14 It is not going to sweep the garbage from the side of the garbage. It looks very anxious and not efficient!

A: First of all, don't worry, it is smart, you will work hard, you don't need to supervise it, you only need to check it after you work! Robots are definitely not as smart as we are! Therefore, he will not see the garbage and rush to clean it. In this case, we have set some procedures, automatic, along the edge, fixed point, etc., he will choose different working modes according to different environments, and randomly clean up and down. A glimpse, two cockroaches did not sweep, the third time it will be swept, don't worry, let it work before going out to play or before going to work, come back to work after acceptance!

15 Mopping the land is not so clean!

A: This is a cleaning robot that cleans up some dust, cigarette butts, paper scraps and hair on the floor to keep the floor inside your home clean.

Mopping the floor is also the main bedroom for some health requirements, the second bedroom or the clean living room, the dust on the floor is wiped clean, and the floor after the rain, or the muddy footprints, you still need to move your hands. !

16 automatic backfill docking?

Answer: The charging stand should be placed in a wide open area. Look at whether the charging stand is stable. If there is any foreign object underneath, look at the sensory contacts. If there is no improper operation, there will be no problem.

17 The remote control is not working, and the virtual wall is not good?

A: The virtual wall, the remote control, and the charging stand are all infrared-sensitive. If the rays they emit cross or are parallel in a very close range, there will be some interference between the signals, so it will lead to operation. If it doesn't work, just remove them a little!

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