Reading time for this article: Very short, it is expected to finish reading time by 5 minutes.
Content of this article: Apple 7 problem machine network replacement process and Raiders.
This article highlights: dry goods, it is said to be a bit funny.
This article note: may be individual circumstances, do not enter the seat.
Skill GET: The official website for a variety of new precautions.
Before the spoofing Apple 7 out of the box and evaluation got everyone's many praise:
But still no good character was left.
Saying that I am still immersed in the joy of the new machine, the legendary first machine current noise door really met me. And it is a 4.7-inch version that is not easy to send.
When I got the iPhone 7 on the 18th, I didn’t pay much attention. When I went back and played it at night, the back of the phone would occasionally resemble a “squeaky soundâ€. It felt like the voice of the computer's CPU fan was turning to make a sound. Location is near the Apple logo near the back. Especially when operating at high loads, such as when restoring from icloud, when playing back video after recording.
Check it out, most of the current online analysis considers this to be "coil sound" or "electric whistle" - a high-performance processor or any electronic component may emit this sound, especially if these components are wet or need to handle large tasks This sound will appear.
In fact, for people I like to be easy-going, I feel tolerable. The change is due to the reasons behind.
How loud is it? Because after I found other problems, I immediately contacted Apple customer service, so I did not record it in time. Provide a video recorded by a foreigner for your reference.
I feel that I have no problem and I can stand it. Patients with obsessive-compulsive disorder may not be able to ignore it.
But, but, but the thing of heart again came.
Second, the reason can not stand
According to Apple, the iPhone 7 battery life can be increased by 2 hours compared to the iPhone 6s.
Joe boss crossed.
Saying, 2 hours + battery life, so I was relieved to start a variety of telephone calls.
I also received a lot of calls. There is nothing useful about the legendary anti-harassment.
One day after receiving more than 10 types of loans, court subpoenas, and cell phone calls owed (pay attention to fraud prevention, comrades.)
Finally, a colleague came to discuss the business call. The chat was enthusiastic. Suddenly, the noise from the fan buzzed on the back of the phone. . . And it has continued. Cause me and my colleagues can't hear what the other person is saying. . . . . .
This is still the case with another window or near the outside doorway. . . . .
It does not appear to be a signal problem.
After the redialing, the problem has not yet occurred.
So, I quickly tried other features of the phone and found that when pressing the virtual HOME key, the return to the desktop is slower.
There is a delay in the camera opening speed, especially when there are many programs running in the background. At least 3 seconds are required to open the camera. During this time, the camera display is blurred.
Caton's phenomenon still occurs from time to time.
Third, the explanation of customer service Call customer service, customer service sister paper service is really good.
Say: There are indeed some users who say that the mobile phone will be stuck and that it is running too many programs.
What~~~~~ I haven't played any of the yin and yang division and the king's glory. Moreover, IOS does not seem to be the mechanism that this background program occupies memory. Personal understanding.
Say: You can restart your phone or erase ~~~~~~~~~~~~~~
I'm still the same after restarting, younger sister.
Say: The noise problem is also reflected by some users. . . . . . It is not enough. Official website users can send their mobile phones back to APPLE. If APPLE engineers determine that they are machine problems, they can be replaced for free.
Well, finally there is a saying.
To be honest, I didn't want to change the machine. It took a long time to restore the iphone. In particular, N multiple G's Wechat chat records are simply too long.
Not to mention the replacement must be detected, the new shipment must be 20 working days.
So I decided not to change. Hold on and see if there is any change.
After about a week of use, the camera often starts slowly and it is difficult to capture a child at home.
Can you upgrade IOS solution, customer service did not know.
It can't be done, or change it. Customer service said to wait for a long time. . . . . Again, "It can be sent back to APPLE. If the APPLE engineer determines that it is a machine problem, it can be replaced for free.
Well, it can only be done.
Fortunately, I used the China Merchants Bank credit card instalments, the first period has not yet deducted. Not a loss.
1, telephone customer service submit an application
Customer service sister said: need to prepare mobile phones, all accessories, accessories, boxes and invoices.
2. The official website status will be updated and two boxes will be generated (note that under the same order)
After submitting the application, two more Apple 7 boxes will be added under the same order number.
One is the return of the machine, and the other is the delivery of the new machine.
The return status of this machine is "The return request is pending"
Then the new machine delivery box above will give you an estimated time
If the time display can be returned if the test is completed, new opportunities will be sent between September 30th and October 11th. Still can, after all, a National Day.
3, delivery company receiving goods
On the morning of September 28th, I prepared everything to wait for SF to receive the goods. I also put the original packaging film on it. Note that this film has network access licenses and should not be lost. It is also necessary for returns. It was really new.
And, I bought a toughened film. Can only be attached.
The receipt of the goods is EMS, very strange, delivery is SF, EMS that urine, stinking attitude not to do. And as it turns out, it's true that EMS is much slower. The poorly-mannered EMS obese man checked the accessories and the cell phone and said that you didn't pack it?
What! ? This should also be my own preparation. Shouldn't you be ready?
The service was really bad and I didn't even give you a package. I was fortunate to keep the original box.
Note that small partners pay attention to if you can and customer service to develop return delivery, it is best to specify, can improve the return efficiency.
Look at the picture
Normally, they are all sent on the 28th, and the 29th can be signed. As a result, before the 30th was taken out of the holiday, the phone did not complete the test before the holiday. .
Otherwise, it is really possible to complete the delivery time on the estimated date, September 29.
Pit father's EMS
Fast as lightning.
4, long return completed waiting period
Due to the pitfalls of the EMS, it is impossible for the mobile phone to complete the test before the holiday, and people's test personnel are also required to leave for a while, right. Shanghai warehouse 30th sign. Then there has been no news.
However, we also understand very well that after all, everyone must rest. Right.
Long live understanding.
At this time, the status in the second box is still "The return request is waiting to be processed." The estimated time is still September 30 - October 11.
Pay attention to note that I haven’t changed this time since the late period. The new cell phone is also received on the second day after the holiday, that is, on the 9th, indicating that the Apple supply chain is really well controlled. The basic and the estimated time are the same.
But I checked it out and it was also a friend who had a replacement of the official website. When the test was completed on that day, when the status changed to “Returned,†the date would be updated.
So small partners can pay attention.
5, return finished
On October 5, during the long holidays, the return status was watched by the way on the trip and it was updated to "Return completed".
Explain two issues
(1) The test is completed and it can be returned
(2) New mobile phones can be shipped
What does the side say, do you understand?
Call Apple customer service, customer service said that the two days of the warehouse is still a holiday, the inspection staff to work in advance. After the holiday will be shipped the first time.
Note that my estimated delivery time is not updated, or September 30 - October 11.
If you have a replacement partner, be sure to note that this time has not been updated at the time of completion of the test return.
At 4:00 PM on October 8th, I received an email reminder from the official website.
Immediately after, it is official website delivery message
This speed is definitely big Shunfeng no doubt.
6, the new machine to hand
On the morning of October 9th, the Shunfeng guy sent it.
SF speed feel.
The same angle comes with a photo that is almost exactly the same
It may also be because of the reason that it is not a hot color. The entire replacement process was determined by telephone on September 26, and the new mobile phone was finally received on October 9 for 14 days.
At present, according to the online testing method, no problems have been found. I hope that this new machine will survive the 14-day honeymoon.
Fifth, official website replacement notes
If you purchase Fruit 7 on APPLE China's official website and found that your phone has quality problems and needs to be replaced, please note the following:
1, please apply within 14 days of receipt;
2, please call Apple customer service to explain your problems;
3, the replacement of the new machine needs Apple's detection, identified as a quality problem can be replaced;
4, the new time will be updated under the official website unified orders, 2 state box. One for return, one for new.
5. Update the new estimated time after the test is completed.
6, Apple's estimated time is more accurate;
I hope my article will help you. Hope your fruit 7 and PLUS are perfect.
If you value a friend to play a reward, I wish you can aunt 7PLUS public measurement, haha.
